Every piece is made to order. Once you place an order we send your artwork to our print partner, who prints, frames (if selected), and ships it directly to you.
Production: typically 2–5 business days to print and finish.
Delivery: after production, most orders arrive within 3–8 business days depending on your location.
Where we ship: United States, Canada, United Kingdom, and Australia.
Shipping cost: included in the price shown — no surprise fees at checkout.
Tracking: you'll receive tracking information once your order ships.
Production and delivery windows are estimates and may vary during busy periods or for larger sizes.
Returns & refunds
Because each piece is custom-made just for you, we're unable to accept returns or offer refunds for a change of mind, or for personalization details (name, dates, spelling) that were entered incorrectly at checkout. Please review your preview carefully before ordering.
If something's wrong, we'll make it right
If your order arrives damaged, defective, or materially different from what you ordered, we'll replace it or refund you — your choice. Just email us within 30 days of delivery with your order number and a photo of the issue, and we'll sort it out promptly at no cost to you.
If an order hasn't arrived within a reasonable time of the estimated window, contact us and we'll investigate with the carrier.
Privacy policy
We collect only what we need to fulfill your order and run the site.
What we collect
Your name, email, and shipping address (to make and deliver your order).
The design you create (the text and options you choose).
Payment is processed by Stripe — we never see or store your full card details.
How we use it
To produce and ship your order. Your shipping details and artwork are shared with our print partner solely to fulfill the order.
To contact you about your order if needed.
We don't sell your personal information. The design you build is saved locally in your own browser so you can return to it; clearing your browser storage removes it.
To request a copy or deletion of your data, email us (below).
Terms of service
All products are made to order. Prices are in U.S. dollars and may change at any time; the price shown at checkout is the price you pay.
By placing an order you confirm that any text you provide is yours to use and is not unlawful, infringing, or offensive. We may decline or cancel any order at our discretion (with a full refund).
The free download is provided with a watermark for personal preview use; the watermark-free file is the purchased product.
To the fullest extent permitted by law, our liability for any order is limited to the amount you paid for it.
These terms are governed by the laws of the State of Washington, USA.
Contact
Questions, order issues, or data requests? Email us at [email protected] and we'll get back to you.